Adelaide, South Australia, Australia
Southern Cross Care is one of South Australia’s leading not-for-profit aged care and retirement living providers, delivering residential care, home care and retirement living across the state. The Labrina development delivers modern residential aged care accommodation designed around the comfort, dignity and wellbeing of its residents.
A residential aged care building of this kind brings together a wide range of construction trades and building services, all of which must be documented thoroughly at handover so the facility’s management team can operate and maintain the building safely and efficiently. To support the construction handover, Dewick & Associates was engaged to produce the Builder’s Handover Manuals on behalf of the builder Horizon Construction, consolidating the construction record into a single, well-organised handover package.
By Alexandra Vuksa
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The builder Horizon Construction delivered a new, purpose built common area constructed on the site, interconnecting with the existing buildings to provide a lounge and gym for resident use.
The project presented many challenges as it was situated within the middle of the existing facility with limited access and required the cutting in of a complex new roof structure above the existing operational kitchen. Given the site was a high security facility, careful planning was required to ensure the safety of residents.
Aged care facilities are managed long-term by facilities teams who rely on complete, well-organised handover documentation to maintain the building fabric, manage warranties and plan maintenance over the building’s operational life. Horizon Construction engaged Dewick & Associates to produce the Builder’s Handover Manuals
A Builder’s Manual for an aged care facility needs to draw together product documentation, warranties, compliance certificates and maintenance instructions from across every construction trade within the practical completion programme, and present them in a structure that an aged care facilities team can actually use. The challenge is one of coordination and organisation: collecting complete and accurate information from a large subcontractor network, identifying any gaps before handover, and compiling it into a manual that clearly maps the building fabric and finishes so that the facilities team can manage warranties, plan maintenance and respond to issues confidently in a continuously occupied care environment.
Dewick & Associates used our nucleus online portal to coordinate the collection of product literature, warranties, compliance certificates and care and maintenance instructions from the project’s subcontractors and suppliers. Our in-house technical authors compiled the Builder’s Handover Manuals covering the project description, project team details, building fabric, product schedules, supplier documentation, warranty records and preventative maintenance log sheets, structured to serve the aged care facilities team as a practical working reference.
The project resulted in complete Builder’s Handover Manuals that give the Southern Cross Care Labrina facilities team a clear, well-organised record of the construction, supporting building fabric maintenance, warranty management and planned maintenance throughout the facility’s operational life. For a no-obligation quote on Builder’s Manuals for your next aged care development in South Australia, contact Dewick & Associates.
The content in this case study has been informed by project documentation and client communication provided to Dewick & Associates during and following the completion of the project. Where external sources have contributed to our understanding of relevant standards or industry practice, these are listed below.
Southern Cross Care, Labrina case study
https://horizoncs.com.au/projects/southern-cross-care-labrina/
no credit required.
Note: Some content in this case study draws on a combination of sources rather than direct quotation. Where this is the case, contributing sources are acknowledged above rather than cited inline.
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