Building User Guides (BUGs) are structured operational documents that consolidate key information relating to shared building systems, plant, and common-area services into an accessible format for occupants and Facilities Management teams.
They translate technical building services information into clear, practical guidance to support safe and efficient day-to-day building use.
Building User Guides are typically prepared for multi-residential, commercial, and mixed-use developments.
Dewick & Associates develop Building User Guides as part of a coordinated building handover and operational documentation package.
Our in-house Chartered Engineers ensure that all guides align with building services design intent, operational requirements, and associated O&M Manuals. Building User Guides are produced to support:
They act as a bridge between detailed engineering documentation and practical end-user information.
Building User Guides consolidate key operational and safety information relating to the building as a whole and its shared systems. Content is structured to support everyday use, management, and understanding of building operations.
Information is commonly presented in a simplified, visual format to aid usability across a range of users.
Dewick & Associates consider the following content as a minimum standard requirement:
All content is structured to support everyday use, safety awareness, and effective building management. Apartment USer Guides and Home User Guides are provided to detail specific Apartment / home information.
Building User Guides are developed in alignment with:
This ensures the information provided supports safe occupation and effective building operation.
Dewick & Associates deliver professionally prepared Building User Guides in flexible formats tailored to project and client requirements. Each document is developed to support compliance, clear user accessibility, and effective long-term building operation and asset management.
We provide Building User Guides in the following formats:
This ensures all user-facing documentation is accessible, consistent, and aligned with wider project handover information.
Our documentation pricing is fully bespoke, based on project scope, technical complexity, and chosen delivery format, providing a scalable and cost-effective solution for projects of all sizes.
Building User Guides are developed in alignment with:
This ensures the information provided supports safe occupation and effective building operation.
Services: Mech, Elec, Fire, Hyd, MEP
Format: Digital, online, D&A standard, QR code, client specific
Drafting: As Installed / As Built Drawings
CDM 2015 Compliant
Collation of certificates and content
Authoring by Chartered Engineers
Format: Structured digital file
Content: Details the building facilities and amenities
Format: Digital, online, D&A standard
Technical authoring by Chartered Engineers
Content: clear, accessible information on the safe and efficient use of installed systems
Format: Digital, online, D&A standard
Technical authoring by Chartered Engineers
Contractor support for BREEAM / Green Star / LEED submissions
Evidence Reports
Drawings Mark Ups
