Southampton Football Club’s St Mary’s Stadium is one of the most distinctive sports venues on England’s south coast, home to the Saints since 2001 and a central feature of the city’s identity and sporting culture.
Two new hospitality venues were introduced in 2024: the Knightwood Lounge and The Dell Bar & Kitchen. These additions showcase the Club’s commitment to providing diverse, high-quality spaces for supporters on match-days, as well as premium venues for hire throughout the year.
The Knightwood Lounge offers a luxurious match-day environment with a Champagne Bar and refined hospitality, while The Dell Bar & Kitchen combines elevated pub dining with a relaxed atmosphere,bringing together entertainment and comfort in one space.
Dewick & Associates was engaged to produce the Building Handover Manuals for the works, providing the club’s facilities and stadium management team with a comprehensive record of the upgrades from practical completion.
Our focus was on producing a handover deliverable that gave the club’s facilities team a clear, complete reference for the upgraded spaces, covering the building fabric, materials, warranties and maintenance requirements in a format suited to a professionally managed sports venue.
By Liana Ossai
Credit: The image has been generated by AI and depicts a conceptual venue at Southampton football club. It is not an actual site.
Region
Client
Completion Date
Project Value
Parogon Group Parogon Group is a UK hospitality operator delivering premium restaurant and gastropub experiences across a portfolio of high quality venues, with a focus on operational consistency, guest experience, and well resolved interior environments. In this project, Parogon were responsible for delivering hospitality venue upgrades at St Marys Stadium, managing fit out works within an active Premier League stadium and coordinating construction activity around matchdays and a year round commercial events programme.
The works were delivered in a tightly controlled, live operational environment where programme certainty, safety, and quality were critical. The client required handover documentation that was complete, clearly structured, and immediately usable by their facilities team managing a high profile public asset.
Dewick & Associates were engaged to produce Building Handover Manuals that supported seamless operational readiness at practical completion and provided a reliable foundation for ongoing maintenance and asset management.
Stadium hospitality upgrades combine a dense package of trades and specialist finishes within a constrained footprint, including premium interior fit out, bespoke joinery, commercial kitchen equipment interfaces, high specification AV systems and architectural lighting. In a UK food and beverage environment, the works also need to align with relevant building and operational requirements, including UK Building Regulations, fire safety provisions, and food hygiene expectations for commercial kitchen areas. This adds an additional layer of coordination across both construction quality and compliance requirements.
Collecting warranties, product data, care instructions and compliance certificates across a wide range of subcontractors and suppliers is particularly challenging in a programme window often limited to periods between matchdays. Without active tracking, key documentation can easily be delayed or missed. The final handover also needs to be clearly structured so the club’s facilities team can quickly access critical information during live operations, rather than navigating large, unorganised document sets.
Dewick & Associates used the nucleus online portal to manage the end-to-end collection of product literature, warranties, maintenance data and compliance certificates from all project stakeholders, giving full visibility of outstanding and completed submissions throughout delivery. This ensured that documentation aligned with both construction scope and relevant UK compliance requirements for hospitality and food service environments.
Our technical writing team then developed the Building Handover Manuals to provide a structured, usable reference covering project description, asset registers, subcontractor records, warranty schedules and preventative maintenance requirements. Information was organised by space and trade, making it straightforward for the facilities team to locate key data during busy matchday and events operations.
The project was successfully delivered with complete, well structured Building Handover Manuals supporting the ongoing operation of the upgraded hospitality venues at St Marys Stadium. The club’s facilities team now has a reliable reference covering all installed systems, warranties and maintenance obligations, enabling efficient management of a high demand stadium environment operating under strict safety and food service compliance requirements.
For the builder, the documentation provides a clear and compliant close out on a complex Premier League hospitality upgrade.
The content in this case study has been informed by project documentation and client communication provided to Dewick & Associates during and following the completion of the project. Where external sources have contributed to our understanding of relevant standards or industry practice, these are listed below.
The image has been generated by AI and depicts a conceptual venue at Southampton football club. It is not an actual site.
Note: Some content in this case study draws on a combination of sources rather than direct quotation. Where this is the case, contributing sources are acknowledged above rather than cited inline.
Outsource to our expert team so you can stay focused on delivering high-quality on-site construction
